Privacy Policy

Northern Essence Botanicals is committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with applicable privacy laws, including the GDPR and Canadian privacy regulations.

Information We Collect

We collect information to provide and improve our natural cosmetics services, including organic skincare formulation, product development, and private label manufacturing. The types of information we collect include:

• Personal identification details such as your name, mailing address, phone number, and email address.
• Transactional data related to inquiries, orders, and cosmetic testing requests.
• Technical data from your device and browsing activity on our platform to enhance user experience.

How We Use Your Information

Your information is used solely to support our services and communications, including:

• Processing inquiries, orders, and providing tailored product development solutions.
• Communicating important updates regarding product certification and private label manufacturing.
• Analyzing usage to improve our natural cosmetics offerings and online platform functionality.

Legal Basis for Processing

We process personal data under lawful bases such as your consent, performance of a contract, compliance with legal obligations, and legitimate interests related to our business operations.

Data Sharing and Disclosure

We do not sell your personal information. Personal data may be shared with trusted third parties only when necessary for service delivery, including:

• Service providers assisting with product testing, certification, or order fulfillment under strict confidentiality agreements.
• Legal authorities when required by law or to protect our rights and safety.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations. After this period, data is securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal data under applicable laws:

• Right to access, correct, or update your personal information.
• Right to request deletion or restriction of your data processing.
• Right to object to data processing and withdraw consent at any time.
• Right to data portability, where applicable.

To exercise these rights, please contact us at our physical address listed below.

Cookies and Tracking

Our online platform uses cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Information

For questions or requests regarding this Privacy Policy or your personal data, please contact:

This Privacy Policy is subject to change. We encourage you to review it periodically to stay informed about how we protect your information.